1xpartners Terms & Conditions — Please read this before using our services

1xpartners (hereinafter referred to as "we", "the Platform", or "the Company") is an international online gaming and Sports Betting platform. These Terms & Conditions have been prepared in English with Bangladeshi users in mind. In the event of any conflict between the English and Bangla versions, the English version shall prevail.

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1General Terms & Introduction

These Terms & Conditions constitute a legally binding agreement between 1xpartners and its users. By using the Platform, you confirm that:

• You must be at least 18 years of age.
• Online gaming and betting is legal in your country of residence.
• You are not subject to any government-imposed restrictions.
• You are solely responsible for managing your own account.
• All information you have provided is true and accurate.

1xpartners reserves the right to decline any individual's request to create an account or access its services at any time, without providing a reason.

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2Account Registration & Verification

Single Account Policy

Each individual may hold only one account on 1xpartners. Opening multiple accounts under the same name, from the same device, or from the same IP address is strictly prohibited. Any violation of this rule will result in all associated accounts being terminated and any funds held may be forfeited.

Accuracy of Information

At registration, you must provide accurate and complete information — including your full name, date of birth, address, phone number, and email. Should any false information be provided, 1xpartners reserves the right to immediately suspend the account.

KYC Verification

For security and legal compliance, 1xpartners may verify your identity at any time. The following documents may be requested:

• A copy of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method.

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3Deposit & Payment Policy

Please keep the following conditions in mind before making a deposit at 1xpartners:

• The minimum deposit amount is BDT 200 (two hundred).
• You must only use payment methods registered in your own name.
• Funds sent from third-party accounts will not be accepted and will be returned.
• 1xpartners does not charge any fees for deposits; however, fees may be applied by your payment provider.
• Deposits are generally credited instantly. Bank transfers may take 1–3 business days.

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4Withdrawal & Funds Transfer Policy

When it comes to withdrawing winnings, 1xpartners follows the policies outlined below:

Withdrawal Terms

• The minimum withdrawal amount is ৳500 (five hundred) BDT.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Standard withdrawal requests are processed within 24 hours.
• KYC verification is mandatory for your first withdrawal.
• Winnings derived from bonuses are subject to wagering requirements that must be met before withdrawal.

Reasons for Withdrawal Delays

Withdrawals may be delayed or rejected in the following circumstances: incomplete verification, suspicious transaction patterns, unmet bonus conditions, or an ongoing security review.

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5Bonus & Promotion Terms

1xpartners offers a range of bonuses and promotional offers. Each offer carries specific terms that must be read before claiming.

General Bonus Terms & Conditions

• Accepting a bonus is entirely voluntary. You may choose to play with cash directly without claiming any bonus.
• Each bonus comes with a wagering requirement (typically the bonus amount × a specified multiplier) that must be fulfilled.
• Wagering must be completed before any winnings earned through a bonus can be withdrawn.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Bonus offers must be used before their expiry date.

Welcome Bonus Reload Bonus Cashback Free Spins VIP Bonus

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6Betting Rules

The following rules apply to participation in Sports Betting and casino games on 1xpartners:

Sports Betting

• Pre-Match Betting: Bets can be placed at any time before a match begins.
• Live Betting: Bets can be placed in real time while a match is in progress. Odds change rapidly in live betting.
• Once a bet is confirmed, it cannot be cancelled, except where a cash-out option is available.
• If a match is cancelled, abandoned, or rescheduled, the bet amount will be refunded.
• If incorrect odds are displayed due to a technical error, 1xpartners reserves the right to void the affected bets.

Casino Games

• All games use internationally certified Random Number Generator (RNG) technology.
• Game provider terms and conditions apply.
• If a game is interrupted mid-session due to a technical error, the outcome will be determined based on the system log.

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7Prohibited Activities & Anti-Fraud Policy

The following activities are strictly prohibited and may result in account termination and forfeiture of any funds held:

• Creating multiple accounts to claim bonuses (bonus abuse).
• Placing bets using bots or automated software.
• Match-fixing or collusion.
• Sending or receiving funds through a third-party account.
• Money laundering or any transactions involving illegal funds.
• Attempting to hack or breach the security of the platform.
• Attempting to gain unauthorised access to another user's account.

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8Privacy & Data Protection

1xpartners treats the privacy of your personal information with the utmost importance. We never sell your data to third parties. For full details on how we collect, use, and protect your information, please see our Privacy Policy Read it here.

However, there are circumstances where we may be legally required to disclose information — for example, in response to a court order or a request from a regulatory authority.

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9Responsible Gaming Policy

1xpartners takes responsible gaming very seriously. We believe gaming is for entertainment — not as a source of income. The following tools are available to you:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Setting a maximum bet amount within a specified time period.
• Session Time Limit: Keep your continuous gaming sessions to a reasonable length.
• Cooling-Off Period: Temporary account suspension for 7 to 30 days.
• Self-Exclusion: Request for long-term or permanent account closure.

For more details Responsible Gaming Visit the page.

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10Account Suspension & Closure Policy

Closed at User's Request

You may request to close your account at any time. Any remaining balance can be withdrawn before the account is closed.

Suspended by 1xpartners

1xpartners may suspend or close your account for any of the following reasons:

• Breach of terms.
• Fraud or suspicious activity.
• Failure to complete KYC verification.
• Suspected underage activity.
• Regulatory or legal directive.

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11Disclaimer & Limitation of Liability

1xpartners is not liable for any financial losses resulting from gaming or betting activity. You use the platform entirely at your own risk. 1xpartners accepts limited liability for technical errors, server downtime, or third-party payment issues arising from use of the platform.

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12Right to Amend Terms & Conditions

1xpartners reserves the right to modify, amend, or update these Terms & Conditions at any time. For significant changes, advance notice will be provided via the registered email address or through a platform notification.

Continued use of the platform following any changes will be considered your acceptance of the updated terms.

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